Refund & Cancellation Policy

Last updated: 11 November 2026

This policy covers stage-slot bookings paid on events.dlinkzo.com. All amounts include 18% GST.

1. Cancellation by the artist

No refunds after 24 hours from payment confirmation. Submit any refund request within 24 hours of payment confirmation to Accounts@dlinkzo.com. The cutoff is measured from confirmed payment, not from the event date. Requests received within this window are reviewed; submitting a request does not itself guarantee a refund. Statutory rights remain unaffected.

To cancel, email Accounts@dlinkzo.com from your registered email with your Booking ID.

2. Rescheduling

You can move to another available slot once, free of charge, if you ask at least 7 days before your event. This depends on slot availability.

3. Cancellation or changes by Dlinkzo Events

If we cancel an event, you will get a full refund. If we change the date or time, you can move to another slot or receive a full refund.

4. Removal for breaking the rules

No refund is given if a booking is cancelled or an artist is removed from the stage for breaking the Terms or Performer Guidelines.

5. Failed or duplicate payments

If money was taken but your booking does not show as paid, or you were charged twice, email us with your payment screenshot. The extra amount will be refunded in full.

6. How refunds are paid

Approved refunds go back to the original payment method through Cashfree Payments within 5–7 working days. Your bank may take a little longer to show it.

7. Contact

Email Accounts@dlinkzo.com or message us on WhatsApp from the Contact page. We reply within 2 working days.